DJ Entertainment Frequently Asked Questions
Why should I choose Vivid Events over another company?
Are you available for the date of my event?
It depends on our availability for your specific date. To check availability please contact us by using a contact link on this website, e-mail or phone.
Where can I find your pricing?
Pricing is available by contacting us with your event details. Most inquiries are responded to within a few hours during normal business hours.
How can I secure the date for my event?
We would provide you with a contract that outlines the details and agreement of your event. You would sign the contract and send it back with your deposit. Once the contract and retainer are received the date is officially booked.
How much do you require upfront as a retainer?
A 30% non-refundable retainer is due to reserve the equipment and date.
When is the remaining balance due?
We require the remaining balance 10 days before the event date.
If additional services are added or a large balance is due a 2nd retainer may be required.
What type of payment do you take?
We take Cash, Check, Visa, MasterCard, American Express, Discover.
How would I proceed with a payment?
Any form of payment can be submitted in person at our office.
Checks can be sent to our mailing address. (see bottom right of page)
Checks and credit cards can be safely submitted to us online using our invoicing system operated by quickbooks.
Do you offer a discount for active Military, Police, Firefighters, EMS and Veterans,?
We do! Inquire for a custom proposal that outlines any discounts incorporated with our services.
How early do you come to setup for the event?
It depends on how much setup is involved. For most events we arrive 2 hours before the scheduled start time. For larger setups we most likely will need to arrive earlier. We can arrange setup times directly with our clients to ensure proper load in.
Can I provide you with music for the event?
Absolutely! We encourage all of our clients to provide us with any suggestions or songs they would like to have played at the event. We also suggest a “Do not play” list which would name songs, artists or genres that we will not play at your event.
Can guests at my event make requests onsite?
Yes! Unless you'd prefer we did not allow your guests to make requests. We always use our discretion as to if the request is appropriate and timed properly. We want to be careful as to not to disrupt the flow of music by just taking open requests. Music on any do not playlists does not get played regardless of whether a guests requests it or not.
Does the DJ also act as the MC for the event?
In most cases yes. We provide master of ceremonies for events and our involvement in this can be adjusted based on how interactive you would like the DJ to be vocally. In a high energy, heavily involved event we can provide a separate master of ceremonies and the DJ would provide only the music for the event.
If I decide to book with Vivid Events what is the next step?
We start by sending you a proposal. If all looks good we ask that you'd accept the proposal at the bottom of the page. We then follow by sending you a digital contract that you'd review & e-sign. Lastly we send an invoice for the retainer. After the booking process you'd receive the online planner tool which assists in all the details and tips you'd need to know to make your event your own and a huge success.
Can I pay off the balance early?
Yes. As long as the balance is paid in full 10 days before the event your welcome to pay it down or off whenever you'd like.
Are you insured?
Yes. Vivid Events is insured and can provide your venue with a copy of the insurance if it is requested. Many of the venues may already have this on file as it lasts a full year.
Do you have a backup sound system?
Yes. At every event a backup sound system is onsite. Our equipment is regularly updated with newer equipment so failure or issues are extremely rare.
Does the DJ have an assistant or additional staff at the event?
In some cases yes. Additional staff may be necessary to assist in setup, breakdown and the overall flow of the event. Please check with us before your event and we can provide you with what staff will be attending.
Do we need to provide a meal for the DJ and other Vivid Events staff?
A meal is greatly appreciated. The DJ & any additional staff are typically at the event hours before and after your event and have limited resources to obtaining a meal.
I’d like to meet the DJ. Is that possible?
Yes. Please contact us and we will be happy to schedule a consultation whether it be in person or over the phone.
I’d like to see the DJ perform at an event. Is that possible?
It is somewhat difficult to meet the DJ at an event since the majority of our events are private and by invitation only. There may be an opportunity for you to visit before these events start to see our setup and equipment but this may be challenging depending on the polices of the venue.
Do I need to provide a tip to the DJ and your staff?
We never require you to tip a member of our staff but it is always greatly appreciated.
Where are you located and what territory do you serve?
Our office, showroom and warehouse is located in Brookfield, CT. Vivid events services all of Connecticut, New York, Northern New Jersey and Southern Massachusetts and even into Rhode Island, Vermont, New Hampshire & Pennsylvania. Don’t be discouraged if you are not local to us. Please contact us and will work to provide you with a custom proposal.
What if the unthinkable happens and the DJ cannot make it to the event?
Vivid Events has other DJ’s in its staff that will be able to assist in an emergency.
What if a weather condition such as snow or hurricane cancels the event at our venue?
If your event were to be canceled by the venue due to poor weather conditions we would work with you to find a mutually agreed upon rain date or we can apply your payment towards another event in the future.
What are your policies & safety practices in the event of a pandemic that effects our event?
As we work with our clients that have been challenged with the effects of the Covid-19 pandemic we do have policies that will assist our clients in the event of a pandemic. Safety is always a priority for any event we perform in the midst of a pandemic or outbreak. Please reach out to obtain specific polices and practices surrounding this.
Do you have references or reviews?
Yes. Please visit the lower portion of the DJ Entertainment page to find plenty of reviews from clients on The Knot & Weddingwire, the two leading online publications for the wedding industry.
What is the DJ & Staff's attire like?
We always dress professionally. DJ's typically wear dress pants, vest & tie and/or suit. Staff typically wears black dress shirts with our logo.
How large of an event can you handle?
Any event is possible with us. We have a massive assortment of sound & lighting equipment. We have performed at events with upwards of a thousand people and intimate events with 20 guests.
How far in advance to I need to book?
As soon as you have your event location and date you should reserve our services soon afterwards. Some clients reserve our services well over a year before there event. You do not want to limit your options by waiting to late. Always contact us to see if we have availability even if your event is right around the corner.
Do you have any sample playlists or planning forms?
Yes! Our clients are provided with planning tools and samples. All of our forms are located online and available to our clients.
Didn't find your questions? No worries! Contact us and will be happy to answer them.
- Vivid Events offers a personalized DJ service for your event. You will work one on one with the DJ for your event to go over every detail that is important to you. Our massive music database will have the dance floor packed with all the requests from your guests. Vivid Events is insured, has a backup sound system on site, and has only experienced and professional DJ’s.
- This isn't a hobby for us, Vivid Events is a full time business. We invite you visit us in our professional office & showroom.
- Vivid Events also provides professional event lighting & decor unlike any other DJ entertainment company in the area. This allows our clients to work with one company to provide them not only with the best in DJ Entertainment but also outstanding lighting decor for their event.
- Vivid Events is award winning! A Best of the knot winner each year since 2013! And what sets us apart from other DJ Entertainers who have won this award along side us is Vivid Events was the only area winner to also receive the best of the knot in lighting & decor!
- Winner of Wedding Wire's Couple's Choice Award since 2014.
- Theknot.com hall of fame winner.
Are you available for the date of my event?
It depends on our availability for your specific date. To check availability please contact us by using a contact link on this website, e-mail or phone.
Where can I find your pricing?
Pricing is available by contacting us with your event details. Most inquiries are responded to within a few hours during normal business hours.
How can I secure the date for my event?
We would provide you with a contract that outlines the details and agreement of your event. You would sign the contract and send it back with your deposit. Once the contract and retainer are received the date is officially booked.
How much do you require upfront as a retainer?
A 30% non-refundable retainer is due to reserve the equipment and date.
When is the remaining balance due?
We require the remaining balance 10 days before the event date.
If additional services are added or a large balance is due a 2nd retainer may be required.
What type of payment do you take?
We take Cash, Check, Visa, MasterCard, American Express, Discover.
How would I proceed with a payment?
Any form of payment can be submitted in person at our office.
Checks can be sent to our mailing address. (see bottom right of page)
Checks and credit cards can be safely submitted to us online using our invoicing system operated by quickbooks.
Do you offer a discount for active Military, Police, Firefighters, EMS and Veterans,?
We do! Inquire for a custom proposal that outlines any discounts incorporated with our services.
How early do you come to setup for the event?
It depends on how much setup is involved. For most events we arrive 2 hours before the scheduled start time. For larger setups we most likely will need to arrive earlier. We can arrange setup times directly with our clients to ensure proper load in.
Can I provide you with music for the event?
Absolutely! We encourage all of our clients to provide us with any suggestions or songs they would like to have played at the event. We also suggest a “Do not play” list which would name songs, artists or genres that we will not play at your event.
Can guests at my event make requests onsite?
Yes! Unless you'd prefer we did not allow your guests to make requests. We always use our discretion as to if the request is appropriate and timed properly. We want to be careful as to not to disrupt the flow of music by just taking open requests. Music on any do not playlists does not get played regardless of whether a guests requests it or not.
Does the DJ also act as the MC for the event?
In most cases yes. We provide master of ceremonies for events and our involvement in this can be adjusted based on how interactive you would like the DJ to be vocally. In a high energy, heavily involved event we can provide a separate master of ceremonies and the DJ would provide only the music for the event.
If I decide to book with Vivid Events what is the next step?
We start by sending you a proposal. If all looks good we ask that you'd accept the proposal at the bottom of the page. We then follow by sending you a digital contract that you'd review & e-sign. Lastly we send an invoice for the retainer. After the booking process you'd receive the online planner tool which assists in all the details and tips you'd need to know to make your event your own and a huge success.
Can I pay off the balance early?
Yes. As long as the balance is paid in full 10 days before the event your welcome to pay it down or off whenever you'd like.
Are you insured?
Yes. Vivid Events is insured and can provide your venue with a copy of the insurance if it is requested. Many of the venues may already have this on file as it lasts a full year.
Do you have a backup sound system?
Yes. At every event a backup sound system is onsite. Our equipment is regularly updated with newer equipment so failure or issues are extremely rare.
Does the DJ have an assistant or additional staff at the event?
In some cases yes. Additional staff may be necessary to assist in setup, breakdown and the overall flow of the event. Please check with us before your event and we can provide you with what staff will be attending.
Do we need to provide a meal for the DJ and other Vivid Events staff?
A meal is greatly appreciated. The DJ & any additional staff are typically at the event hours before and after your event and have limited resources to obtaining a meal.
I’d like to meet the DJ. Is that possible?
Yes. Please contact us and we will be happy to schedule a consultation whether it be in person or over the phone.
I’d like to see the DJ perform at an event. Is that possible?
It is somewhat difficult to meet the DJ at an event since the majority of our events are private and by invitation only. There may be an opportunity for you to visit before these events start to see our setup and equipment but this may be challenging depending on the polices of the venue.
Do I need to provide a tip to the DJ and your staff?
We never require you to tip a member of our staff but it is always greatly appreciated.
Where are you located and what territory do you serve?
Our office, showroom and warehouse is located in Brookfield, CT. Vivid events services all of Connecticut, New York, Northern New Jersey and Southern Massachusetts and even into Rhode Island, Vermont, New Hampshire & Pennsylvania. Don’t be discouraged if you are not local to us. Please contact us and will work to provide you with a custom proposal.
What if the unthinkable happens and the DJ cannot make it to the event?
Vivid Events has other DJ’s in its staff that will be able to assist in an emergency.
What if a weather condition such as snow or hurricane cancels the event at our venue?
If your event were to be canceled by the venue due to poor weather conditions we would work with you to find a mutually agreed upon rain date or we can apply your payment towards another event in the future.
What are your policies & safety practices in the event of a pandemic that effects our event?
As we work with our clients that have been challenged with the effects of the Covid-19 pandemic we do have policies that will assist our clients in the event of a pandemic. Safety is always a priority for any event we perform in the midst of a pandemic or outbreak. Please reach out to obtain specific polices and practices surrounding this.
Do you have references or reviews?
Yes. Please visit the lower portion of the DJ Entertainment page to find plenty of reviews from clients on The Knot & Weddingwire, the two leading online publications for the wedding industry.
What is the DJ & Staff's attire like?
We always dress professionally. DJ's typically wear dress pants, vest & tie and/or suit. Staff typically wears black dress shirts with our logo.
How large of an event can you handle?
Any event is possible with us. We have a massive assortment of sound & lighting equipment. We have performed at events with upwards of a thousand people and intimate events with 20 guests.
How far in advance to I need to book?
As soon as you have your event location and date you should reserve our services soon afterwards. Some clients reserve our services well over a year before there event. You do not want to limit your options by waiting to late. Always contact us to see if we have availability even if your event is right around the corner.
Do you have any sample playlists or planning forms?
Yes! Our clients are provided with planning tools and samples. All of our forms are located online and available to our clients.
Didn't find your questions? No worries! Contact us and will be happy to answer them.